1.3 Scope of Manual
The information regarding adopting procedure for solving the complaints of the citizens and members of the society and similarly to take decision on that is given in this manual. In this, the procedure to take decision on various subject on the society level according to the co-operative Act, Rules, Bye-Laws and Government orders/Directives issued on the Government level from time to time, also the circulars issued by the Commissioner, Co-operation by time to timed is illustrated.
- Complaints of the members regarding working in the society are received in the office of the concerned Registrar by time to time. At such a time, all Registrars should take decision on such complaints by considering the provisions in the concerned section and bye-laws. For this, guidelines are included in it. There by it will help to maintained merit and legality of the decision given by the office of the Registrar in the state.
- Immediate legal guidance regarding record to be maintained as per law in the society, developmental works of the society, the questions,complaints raised by the members from time to time will be available by this. Thereby it will help in qualitative progress in the working of the society.
All the concerned will get guidance through this manual that what decision to be taken by considering the nature of the complaint received so that it will help in minimizing the complaints.
Dt 20-10-2011 Rajgpoal Deora, I.A.S Maharashtra State
Secretary (Co-operative)